((Versão efetiva a partir de 1º de janeiro de 2020))

IMPORTANT NOTICE

1. Please read our terms of use carefully. Your use of this web site or mobi site and any of the services offered on this web or mobi site will be subject to the then current version of our terms available on this web or mobi site at the time of your use. If you do not accept our terms of use, you may not access our web site, mobi site or use any of the services available via our web site.
2. Our terms contain specific provisions to limit our liability. These terms have been set out in capital letters. You should pay particular attention to these terms since they limit your ability to recover losses that you may incur in connection with your use of our web site.
3. If you are not yet 18, you must obtain your parents’ or legal guardians’ advance authorisation, permission and consent to be bound by our terms of use prior to you accessing our web site, using any of the services on our web site or participating in any of the activities offered. If you are under 18 and fail to obtain such consent you may not access our web site, use the services or participate in the activities available via our web site.
4. We may change our terms of use from time to time. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this web site since the then current version of the terms will apply to your use.
5. For ease of reference, all clauses in the various legal documentation detailed below (including agreements, policies, terms and conditions) have been numbered sequentially.

PART A: GENERAL INFORMATION AND TERMS

1. COMPANY INFORMATION

1.1.3. Our address of establishment is at Trumali House, First Floor, Trumali Street, Stellenbosch and we will accept service of all legal documents there;

1.1.4. Our telephone and facscimile numbers are Tel: +27(0)21 200 7777 and our Fax: +27 (0)21 200 7777

1.1.5. Our webmaster can be contacted at [email protected]

2. DEFINITIONS

2.1. In these terms of use:

2.1.1. Products means any goods or other products that are made available by us via this web site;

2.1.2. We, us and our means Hungry Lion Fast Foods (Pty) Ltd (and, unless the context indicates otherwise, its owners, employees, suppliers, internet service providers, agents and affiliates);

2.1.3. You mean the user of this web site, mobi site, official Hungry Lion mobile application, and/or VIP program member;

2.1.4. Hyperlinks, which are not operational, will not in any way detract from the validity and interpretation of the terms;

3. CONDITIONS OF USE

3.1. You are solely responsible for any and all telephone usage and rental fees and/or internet access service fees that may apply to your use of this web site and the services offered on it.

3.2. You may not access this site for any purpose other than for utilizing the services offered on it in the normal manner. You may not access our site for the purposes of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing. You may not use your access to this site in a manner that would bring us, our business and/or any of our affiliates into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of this site by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this site. You may not to post or transfer any material to our web site that is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of our or any other parties’ computer system. We may remove any content you have submitted to this site and/or suspend your access to any part of this site at any time without notice.

3.3. We do not usually monitor, edit, control or filter the content submitted to this site by our users. Such content, including as may be found in blogs, forums, chat groups, comment sections and bulletin boards, do not represent our views and we have not authorized or endorsed such content. Such content should also not be viewed as professional advice of any kind, be it medical, legal, financial or otherwise. Please notify our Customer Care Centre if you have a complaint about the activities of or content submitted by a user of this site.

3.4. We do not distribute or endorse any products, services or events posted, promoted and/or listed on our site other than the products and services we supply ourselves and our display of such products, services or events should not be construed as any form of endorsement thereof. All arrangements regarding such products, services and events are to be made directly with the supplier thereof.

3.5. Notwithstanding that this site may contain links to third party web sites and that some third party web sites may contain links to this site we do not control, endorse or approve the activities or content of any such third party web sites. Please contact the relevant web site proprietor if you have a complaint about the activities or contents of a third party web site.

3.6. Proprietary rights (including without limitation, the trade marks, copyright and patent rights) in the components of this site belong to us and our licensors, including in the compilations, collective works and derivative works created incorporating the content of our users. The individual content you may submit will remain your property, but you grant us an irrevocable, perpetual, worldwide, transferable, sub-licensable and royalty-free license to use such content free from any restriction and on the basis as if we were the owners thereof, including by modifying, reproducing, compiling, publishing, publicly performing, distributing, broadcasting and promoting it.

3.7. The downloading and use of data contained on this web site is done at your sole discretion. You should independently verify the completeness and reliability of information provided on or via this site. Also be aware that viruses or code which may have a harmful effect on your computer system could be transmitted to you. You are responsible for implementing suitable protection mechanisms to prevent such harm from occurring.

3.8. ACCESS TO OUR WEB SITE SERVICES IS PROVIDED TO YOU FREE OF CHARGE. RELIANCE ON AND USE OF OUR WEB SITE, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THIS SITE OR THE CONTENT OR SERVICES PROVIDED, SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY APPLICABLE LAW OR THE CONTRARY IS EXPRESSLY STATED.

3.9. We also reserve the right, without notice and in our sole and absolute discretion, to make changes to any parts of the site inclusive of changes to these terms of use including those relating to our ordering service. It is your responsibility to review our terms of use on each occasion prior to making use of this site and our ordering service. If you continue to use this site after our amended terms of use has been posted on the web site, it will constitute a deemed acceptance of such amended terms of use. We specifically reserve the right at any time to change or discontinue without notice, any aspect and/or feature of this web site.

3.10.Certain subscription services or registration processes may require you to choose a user name and a password. In these instances, you are responsible for keeping your user name and password secret and you accept that you will be personally liable for all transactions concluded in relation to the services offered.

3.11.We are committed to protecting your privacy. We will collate the information which you give to us to provide you with services and personalize your use and visits of this site. We may also use such information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you. By giving us this information, you consent to our use of it for these purposes and for the purposes outlined in our Client Information Processing Policy, including for the purpose of processing your orders and instructions. For further information regarding our treatment of your personal information, you are referred to our PROTECTION OF PERSONAL INFORMATION (POPI) AND CLIENT INFORMATION PROCESSING POLICY.

3.12.Further to 3.11 above, we will try to ensure that sensitive payment information (such as your credit card details, if applicable) provided to us are suitably protected. For such purposes we will implement reasonable security measures which may include cryptographic techniques to protect such information. HOWEVER, WE DO NOT GUARANTEE THE ABSOLUTE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US OR THAT IS TRANSMITTED TO YOU OR ANY OTHER PERSON.

3.13.We have to protect our business and secure our systems. Consequently, you should note that we may monitor and keep records of any communication that you may send to or receive via our web site and we may use, publish and disclose such communications for any lawful purpose. This may include our filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of unlawful or otherwise undesirable material or content. Please refer to our END-USER LICENCE AGREEMENT (EULA) for more details.

3.14.Use of this web site is subject to the laws of the Republic of South Africa, and the exclusive jurisdiction of the Cape Town High Court provided that if any South African Lower Court has competent jurisdiction over your person to adjudicate on any dispute arising from or in connection with these terms of use, such Lower Court will also have jurisdiction to adjudicate the dispute notwithstanding that the amount in dispute may exceed such court’s jurisdiction. You agree to accept service of legal process at the addresses you may provide to us when you use or subscribe to our web site services.

3.15.These terms of use and the terms incorporated herein by reference and the relevant terms implied herein by applicable law constitute the entire agreement between you and us with respect to this site, the services offered here and any products and services acquired through this site. These terms of use shall override any contrary terms or conditions incorporated by you in your communications with us and any such conflicting terms or conditions will not form part of the agreement concluded between us.

3.16.Our failure to enforce any provision of this agreement strictly will not be construed as a waiver of any provision or right. In the event that a portion of this agreement is held unenforceable or invalid by any competent authority, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in force and effect to the fullest extent permitted by the law.

3.17.You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations or duties hereunder to any other person without our prior written consent. We may cede, delegate, transfer and assign our rights, obligations and duties hereunder to any other person.

3.18.We will be excused from a failure to perform or delay in performance of our obligations hereunder if and to the extent that circumstances outside our reasonable control prevent or delay such performance.

3.19.Attendance at any promotion event may be hazardous to the health or safety of the attendees or their property. YOU ATTEND PROMOTIONAL EVENTS AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE ARRANGEMENTS OF ANY PROMOTIONAL EVENT OR FOR YOUR SECURITY OR SAFETY OR THE SECURITY OR SAFETY OF YOUR PROPERTY IN ATTENDING SUCH EVENT. Please contact the relevant Event Organiser if you have suffered any loss or damage in attending an event.

PART B:COMPETITIONS

4. COMPETITION TERMS

4.1. Unless expressly stated otherwise these terms will apply to all competitions offered on this web site. In the event of conflict between these terms and the rules applicable to any specific competition, the specific competition’s rules will prevail. Specific competition rules will be made available on this web site. The competition offer will set out at least the following:

4.1.1. The prizes on offer;

4.1.2. The steps required to participate;

4.1.3. The basis for determining the winners;

4.1.4. The closing date;

4.1.5. How the winners will be made known;

4.1.6. Where, when and from whom prizes are to be claimed;

4.1.7. The address of the web pages where the competition rules and these terms can be obtained.

4.2. All competitions offered on this web site will be open to residents of South Africa only unless expressly stated otherwise. We may also stipulate additional entry criteria for entrants to a competition (e.g. a minimum age) and any entrant failing to comply with such criteria may be refused entry.

4.3. Anyone working for us or any entity in our group or for the supplier of the prizes for the relevant competition (including any director, employee, contractor, agent or consultant) and any person with more than 5% shareholding in any of our group entities, or for any of our advertising, media or public relations agencies, as well as any family members of any of the aforesaid are prohibited from entering any competitions offered on this web site.

4.4. The closing date for any competition will be as stated. The judges cannot accept responsibility for late entries.

4.5. We will be entitled to all right, title and interest in all entries submitted, including all intellectual property rights. Entrants must do all things necessary, including the execution of any requisite documentation to transfer such rights to us, as and when requested.

4.6. Any entrant may be required to submit proof of age. If you are not yet 18, you will be required to obtain your parents’ or legal guardians’ advance authorisation, permission and consent to participating in a competition or any of the related activities. If you fail to obtain such consent you may not participate in the competition or the related activities.

4.7. The judge’s decision will be final. We will not enter into correspondence.

4.8. All entrants’ information will be used only in accordance with our Client Information Processing Policy.

4.9. Where entry by SMS is applicable, SMSs are charged. Standard rates apply. Free rates do not apply.

4.10.Any deviation from the rules and/or attempt to manipulate the outcome of the prize will result in disqualification.

4.11.We reserve the right not to award a prize in any situation where it would be unlawful to do so.

4.12.Multiple winners may be subject to tie-break to decide an outright winner.

4.13.We may re-allot prizes if we are unable to contact selected winners. Please ensure that you provide the correct contact details.

4.14.Your name and place of residence may be published when winners are announced.

4.15.Winners may be requested to be photographed for publicity purposes or to participate in a radio or television broadcast or other marketing activity. No fees will be payable in this regard. Participation in any such marketing activity is voluntary and may be declined.

4.16.No cash alternative is available to any prize unless expressly stated otherwise.

4.17.Prizes are non-transferable in whole or in part, must be taken as stated and may not be sold to a third party. You must confirm acceptance of the prize as stated, failing which you will no longer be eligible for a prize, and that prize will be re-allotted.

4.18.If any prize offered becomes unavailable for reasons outside of our control, we reserve the right to select an alternative prize of equivalent type and value.

4.19.Where prizes involve travelling abroad, winners must be in possession of a valid passport, required visas and the relevant health certificates.

4.20.We accept no responsibility for any incorrect or incomplete registration details that you may supply as part of your registration. No responsibility will be accepted for undelivered, lost or delayed entries. Proof of sending is not proof of receipt. Errors in entries may, in the judges’ discretion, void entries.

4.21.YOU ENTER OUR COMPETITIONS AT YOUR OWN DISCRETION AND RISK. WE, OUR AFFILIATES, COMPETITION PARTNER/S AND THEIR RESPECTIVE SHAREHOLDERS, EMPLOYEES, OFFICERS AND REPRESENTATIVES SHALL NOT BE LIABLE IN ANY WAY WHATSOEVER FOR ANY LOSS, DAMAGE, INJURY OR COSTS, HOWSOEVER ARISING, SUFFERED AS A RESULT OF YOUR PARTICIPATION IN A COMPETITION, SAVE TO THE EXTENT THAT SUCH LIABILITY MAY NOT BE EXCLUDED UNDER APPLICABLE LAW.

PART C: COMPLAINTS AND LEGAL RESOLUTIONS

5. QUERIES AND COMPLAINTS

5.1. We aim to provide you with a quality service. If, however, you feel that you have cause to complain,or would like to make a query, you can submit a form online or via email to our Customer Care Centre. We will try to do our best to resolve any problems that arise. We require that provide us with the following as part of your query or complaint:

5.1.1.1. Your full names, physical address, telephone number and email address;

5.1.1.2. The location and description of the service feature or transaction which is the cause of your complaint;

5.1.1.3. The problem with the service or transaction or rights that you allege to be infringed by such feature or component;

5.1.1.4. The actions you would like us to take to remedy the problem;

5.1.1.5. A statement confirming that you are making the complaint in good faith;

5.1.1.6. A statement confirming that the information you are providing to us is to the best of your knowledge true and correct;

5.1.1.7. Please incorporate your signature into the complaint.

6. LEGAL RESOLUTIONS

6.1. You agree to accept service of any legal process at the addresses you provide to us.

6.2. The entire agreement between you and us concerning your use of our computer systems, the Vouchers offered and any products and services acquired using such Vouchers is made up of

6.3. These terms of use;

6.4. Any terms and / or policies incorporated by reference in this document;

6.5. The terms stated on any Voucher;

6.6. Any terms implied herein by applicable law.

6.7. These terms of use will override any contrary terms or conditions which may be incorporated by you in your communications with us. Any such conflicting terms or conditions will not form part of the agreement concluded between us.

6.8. Should a part of this agreement be held to be unenforceable or invalid by any competent authority, then the unenforceable part will be interpreted according to applicable law as closely as possible to reflect the original intentions of ourselves. The remaining provisions of our agreement will continue to remain in force and will be given effect to the fullest extent permitted by the law.

6.9. You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations or duties under our agreement to any other person without our prior written consent.

6.10. We may cede, delegate, transfer and assign our rights, obligations and duties under this agreement to any other person.

6.11. Our failure to enforce any provision of this agreement strictly will not be interpreted as a waiver of any provision or right we may have.

6.12. Should we fail to carry out any of our duties in terms of our agreement with you, such failure will be excused if and to the extent that such failure is due to circumstances beyond .

52. GENERAL TERMS AND CONDITIONS

52.1.You may object to receiving such information either when you first subscribe to our goods or services or afterwards, when we send you additional communications. You may also object using a legally recognised public register which is used for such purpose, or by formal notice to us using the prescribed procedure or in any other manner prescribed by law.

52.2 Hungry Lion Fast Foods (Pty) Ltd. is committed to protecting your privacy. We recognise our obligation to respect and protect the confidentiality of your personal and financial information. For this reason we have developed this policy to govern the processing of your information. Please read and consider this document carefully since it sets out our intended use of your personal and financial information. We require you to consent to this policy before we can render any services to you.

53. WHO WE ARE

53.1.When we refer to “we”, “us” or “our” herein we are referring to Hungry Lion Fast Foods (Pty) Ltd (Registration Number 1972/009921/07) and its affiliated group companies, or any of them, as the context requires, as well as our assignees and successors in title. Our principal place of business is at Trumali House, First Floor, Trumali Street, Stellenbosch but we recommend you contact us via our Information Compliance Office via email at [email protected]

54. HOW WE COLLECT INFORMATION

54.1.You recognise that in order to make use of our products and services you will have to provide us with certain information pertaining to you, failing which we may not be able to render such products or services to you. However, the choice of providing us with information remains yours at all times. We may collect information about you as follows: From you, including when you apply for our services, submit forms, requests or transactions, use our web sites or otherwise make use of our services;

54.1.1. From public registers, credit bureaus, money laundering, fraud prevention and law enforcement agencies and from your current and previous insurance companies, including for the purposes of processing your application for credit or services and to reassess your status from time to time;

54.1.2. From people and entities employed by us to provide services for us, which may include debt collection services, cheque verification services, communications services and data hosting, processing and management services;

54.1.3. From persons employed by you to provide services to you, including communications services and data hosting, processing and management services; and

54.1.4. From such other persons as you may consent to or which may be legally entitled to provide us with information about you.

54.2.We may also make enquiries with anyone for the purposes of verifying the accuracy of information already given to us.

55. INFORMATION WE MAY HOLD

55.1.We may record and hold the following types of information about you:

55.1.1. All information of the type as contained in the forms or orders you may submit to us as well as any other details about you that you may provide to us subsequently, including your name, contact details, age, identity number, assets, liabilities, income and payment records;

55.1.2. Information we used to process your application for credit and orders for goods or services and to assess your status from time to time, including as received pursuant to our enquiries with public registers, credit bureaus, money laundering, fraud prevention and law enforcement agencies or your current or previous insurance companies. Information received from these entities may be linked to other people with whom you have financial associations, including members of your family and your business partners and associates;

55.1.3. Details of your preferences regarding our products and services, and other demographic and lifestyle information;

55.1.4. Details of the accounts you and the members of your family hold and transactions you and the members of your family have previously concluded with or through us; and

55.1.5. Details of when you contact us and when we contact you, including the IP addresses, electronic mail addresses and telephone numbers you contact us from and the content of the communications between us, which we may record. We may hold your information collected hereunder for as long as you are registered to use our services and for at least five years thereafter or such longer period as may be required or permitted by law.

56. WHY WE NEED YOUR INFORMATION

56.1.We collect and will process your information for the following purposes:

56.1.1. To process your application for credit and orders for goods or services and for making related decisions (such as the continuation or extension of credit), including by verifying your identity, credit status, contact details, financial track record and otherwise ascertaining that you qualify for our services from time to time;

56.1.2. To take such actions as may be required to enable and improve your use of our services and to exercise our rights and comply with our obligations in respect thereof, including by processing and recording your product and service requests and transactions, managing your accounts and policies, delivering our products and services to you, communicating with you regarding your use of our products and services and collecting payments you may owe us;

56.1.3. To ensure that the information we receive and hold about you is accurate, complete and up to date;

56.1.4. To prevent, investigate and prosecute fraud, money laundering, terrorism, abuse of our services and other unlawful activities;

56.1.5. To comply with legal and regulatory requirements, for audit purposes and legal proceedings;

56.1.6. To conduct market research and business analysis, understand your preferences, learn more about the products and services that you are interested in and improve the products and services we offer to you;

56.1.7. To inform and provide you with the opportunity to make use of products, services and benefits that we offer and that we believe may be of interest to you to the extent that we are lawfully permitted to do so; and

56.1.8. For such other purposes as you may consent to or as may otherwise be lawfully permitted, including for the purposes of protecting our and/or your legitimate interests and/or that of our suppliers and other customers.

56.2.Please note that we will not contact you telephonically for unsolicited marketing purposes or send unsolicited marketing communications to you by mail, facsimile, SMS or electronic mail if you have objected to receiving such communications by way of a public register recognised for such purposes by law or by notifying us of your objection in the prescribed manner. We will provide you with reasonable opportunities to object to receiving marketing communications in the manner prescribed by law, including upon your application to subscribe to our services and on each occasion when we send you such communications.

56.3.Please note that we may use a credit-scoring or other automated decision-making system to assess your applications for credit. If we use an automated decision-making system, we will provide you with a description of the underlying logic of our decision-making system and provide you with an opportunity to make representations to us regarding the decision.

57. SHARING YOUR INFORMATION

57.1.Keeping your financial information secure is one of our most important responsibilities. We cannot disclose your information unless legally permitted thereto. Save as set out below, we will not transfer your information to a third party without your consent unless legally obliged thereto. In particular, we do not sell lists or databases with our clients’ information and will not provide any of your information to entities outside our group so as to permit them to market their goods or services to you. You agree that we may transfer your information to the following people and Organizations in pursuit of the data processing purposes set out in this policy:

57.1.1. To the divisions and entities in Hungry Lion Fast Foods (Pty) Ltd. including to the directors, employees, contractors, agents, auditors, legal and other professional advisors of the divisions and entities within Hungry Lion Fast Foods (Pty) Ltd.;

57.1.2. To banks, credit bureaus and fraud prevention agencies, who may link your information with those of your family members and business associates, provided that we will notify you in advance before we provide adverse information about you to a credit bureau and, upon request, provide you with a copy of such information as required by law;

57.1.3. To your bank and to the other issuers of payment cards issued to you at your request, and to any other person that supplies, supports or underwrites a service or product we provide to you insofar as it pertains to your subscription to and use of such service or product;

57.1.4. To governmental, judicial, regulatory and law enforcement bodies and agencies, including any credit regulator;

57.1.5. To persons employed by us to provide services on our behalf that adhere to principles similar to ours regarding the treatment of your information, including delivery, debt collection, data hosting, processing and management services;

57.1.6. To any person to whom we cede, delegate, transfer or assign any of our rights or obligations pertaining to the products or services provided to you or contracts concluded with you;

57.1.7. To any person that acts as your legal guardian, executor of your estate, curator or in a similar capacity;

57.1.8. To any person that guarantees or stands surety for the performance of your obligations to us insofar as it pertains to such guarantee or suretyship;

57.1.9. To such other persons as may be permitted by applicable law or that you may consent to, including persons and entities who may request such information to evaluate your creditworthiness.

57.2.Please note that our sharing of your information may also involve the transfer thereof to third parties outside RSA. In the event of such transfer, we will require that such third party also subscribes to protecting your information on terms similar to the terms of this policy.

58. SECURITY

58.1.We will strive at all times to ensure that your records will always be protected against unauthorised or accidental access, processing or loss. We maintain this commitment to data security by implementing appropriate reasonable technical and Organizational measures to safeguard and secure your information, including by using appropriate cryptographic techniques and access control mechanisms. If we use a third party to host, manage or process your data on our behalf we will require that such third party also commit to implementing appropriate reasonable technical and Organizational measures to safeguard and secure your information. If we are not prevented by a law enforcement or regulatory agency, we will notify you as soon as practicably possible in writing and at your registered postal or email address if we believe that unauthorised access to your information may have occurred, providing you with such information as you may reasonably require to implement protective measures. What role can you play in protecting your information and accounts?

58.1.1. Never share your user identification name or number, your personal identification number (PIN) or password with anyone or submit it to any web site that you do not recognise and fully trust and never send such information to us or anyone else via unencrypted electronic mail or other unprotected communication mechanism;

58.1.2. Only provide your user identification name or number, your PIN or password to us via our web site when your browser shows a Secure Socket Layer (SSL) connection directly to us;

58.1.3. Do not leave your computer unattended after you have entered your PIN and password to access your accounts via our web site;

58.1.4. Always log or sign off at the end of a web site session;

58.1.5. Change your web password regularly;

58.1.6. Keep your contact details as provided to us up to date and accurate, including by promptly notifying any changes thereto to us; and

58.1.7. Promptly report any suspected security breach, loss or theft of your user identification name or number, your PIN and/or password and of any cards providing access to your accounts;

59. WEB SITES

59.1.When you visit any of our websites we may collect certain information about your usage preferences and history. Such information will be stored in a cookie on your computer’s hard drive by your web browser. Cookies are intended to assist and improve your use of our web sites. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use all the features of our websites.

59.2.Every time you connect to our web sites we store web server logs which show your IP address (the unique number which your machine uses when it is connected to the Internet); what you looked at; whether the page request was successful or not, and which browser you used to view the pages. The use of this data is strictly for statistical and personalisation purposes only. This helps us understand which areas of the site are of particular interest and also which pages are not being requested. It also tells us how many hits and page requests we get.

59.3.Currently we use the following security measures to protect your information when you use our online transaction services:

59.3.1. Advanced encryption software using 128 bit encryption built into browsers to establish a Secure Socket Layer (SSL).

59.3.2. You can only use the service if you are registered as a user thereof and chosen an access account number and your own personal identification number (PIN).

59.3.3. You only have three opportunities to enter your PIN correctly. After the third unsuccessful attempt, you will be denied access to the service. To reset your PIN, contact your branch.

59.3.4. If you log on and do not use the service for ten minutes, you will be logged out automatically. To access your accounts again, you will need to log on again.

60. YOUR RIGHTS REGARDING YOUR INFORMATION

60.1.Provided that you give us suitable and adequate proof of your identity, you have a right to know which records we hold about you and to know the identity of all third parties which have been or are to be given access thereto. This can be done by submitting a written request in the prescribed form to us. We may charge a reasonable prescribed fee as notified to you in advance for processing such requests. We will not be obliged to provide you with information to the extent that we are prohibited or permitted thereto by applicable law.

60.2.You also have the right to require us to correct or erase any records we hold about you that we are no longer permitted to retain, is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or has been unlawfully obtained. This can be done by submitting a written request in the prescribed form to us. We will notify you of the steps taken as a result of your request.

60.3.Please contact our Information Compliance Office indicated at the head of this policy if you want to submit any request to us hereunder. We will provide you with the prescribed form and the amount of any applicable prescribed fee.

61. OBJECTIONS

61.1.Please contact your local branch or our Information Compliance Office indicated at the head of this policy if you want to object to our collection, processing, recording, protection, use or sharing of your information. Please note that we may require a reasonable period to comply with your objection and can only do so if permitted thereto by law and such compliance does not unreasonably prejudice our legitimate interests or that of a third party.

62. OTHER DOCUMENTATION

62.1.This document is to be read in conjunction with other Hungry Lion legal documentation as published at www.hungrylion.co.za/legal and including but not limited to:

62.1.1. TERMS OF USE

62.1.2. VIP PROGRAM Ts & Cs

62.1.3. END-USER LICENCE AGREEMENT (EULA),

62.1.4. ELECTRONIC VOUCHER SERVICES TERMS,

62.1.5. PROTECTION OF PERSONAL INFORMATION (POPI) AND CLIENT INFORMATION PROCESSING POLICY, and

group of companies are committed to protecting your privacy. We recognise our obligation to respect and protect the confidentiality of your personal and financial information. For this reason we have developed this policy to govern the processing of your information. Please read and consider this document carefully since it sets out our intended use of your personal and financial information. We require you to consent to this policy before we can render any services to you.

63. COPYRIGHT STATEMENT

64. All information and data (including graphics) provided by the Hungry Lion and its staff on this Web server are, unless otherwise noted, is the copyright protected property of Hungry Lion Fast Foods (Proprietary) Limited. Unlimited distribution of Hungry Lion copyright material is permitted, but only if textual and graphic content is not altered and the source is acknowledged. The copyright to other material found on this server may be owned by other people, and you should get permission from them before distributing their material.

65. © Copyright 2020, Hungry Lion Fast Foods (Pty) Ltd.